Crisis Information

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Where to turn for help

If you are in CRISIS and need immediate assistance, call 911. Use the checklist below to assist you in making your call. Ask for the Crisis  Intervention Team or request an officer trained in handling mental health cases.

NAMI Austin 911 Checklist
Lista para el 911

How to Plan for a Mental Health Crisis
Planificación de Crisis de Salud Mental

Austin Area Resources

Austin Area Resources

Crisis Intervention Teams
This Crisis Intervention Team (CIT) is a group who is specifically trained to respond to persons in mental crisis. The Crisis intervention team has two primary purposes: responding to emergency calls involving mental health consumers in a mental crisis, and diverting consumers from the criminal justice system and connecting them with mental health services.

Travis County Crisis Intervention Team: 512-854-3430

APD Austin Crisis Intervention Team: 512-854-3450

Crisis Hotlines
The 24/7 Crisis Hotline provides access to licensed counselors 24/7. Hotline callers receive immediate assessments, crisis intervention services if needed and referral to additional community resources.

Integral Care: 512-472-4357

Youth Helpline/Lifeworks 24 Hour Hotline: 512-735-2400

Psychiatric Emergency Services
PES is a walk-in psychiatric emergency service clinic staffed by licensed clinicians, psychiatrists, nurses, and qualified mental health professionals. PES provides psychiatric assessment, crisis intervention, linkage with resources, and physician services to children/youth and adults experiencing psychiatric distress. Location information

Surrounding Counties

Resources in Surrounding Counties

Bluebonnet Trail Community Services
(Bastrop, Elgin, Georgetown, Giddings, Gonzales, Hutto, La Grange, Luling, Marble Falls, Round Rock, Schulenburg, Seguin, Taylor)
24-hour Crisis Hotline: 1-800-841-1255

Center for Life Resources
(Brown, Coleman, Comanche, Eastland, McCulloch, San Saba)
24-hour Crisis Line: 1-800-458-7788

Williamson County Crisis Intervention Team
For Non-Emergencies Monday – Friday 8:00am to 5:00pm – contact numbers are:
Lt. Craig Gripentrog: 512-943-1347
Sgt. Frank Saenz: 512-943-1650
Division Commander: stephen.deaton@wilco.org or 512-943-1317    

Williamson County Mobile Crisis Outreach Team: 512-943-3545

Hill Country MHDD (Hays and South Counties): 877-466-0660

Scheib MH Center (San Marcos): 512-392-7151

National

National Resources

National Suicide Prevention Hotline: 1-800-273-8255

Crisis Text Line: Text NAMI to 741741.

I’m Alive
IMAlive is a live online network that uses instant messaging to respond to people in crisis. People need a safe place to go during moments of crisis and intense emotional pain.

YouMatter
This is a resource through that National Suicide Prevention Lifeline that is geared towards young adults. For a crisis, the phone number and chat link is the same as the above in the National Suicide Prevention Hotline information

Ayuda en Español: 1-888-628-9454
Una persona capacitada le escuchará y hablará con usted. Si es necesario, podrá darle información sobre recursos o servicios existentes en su comunidad que podrán prestarle ayuda después de la llamada.

Veterans Crisis Line
This website is for U.S. military veterans and family members

The Trevor Project
This website offers help and information specifically geared towards the LGBTQ community.

Depression and Bipolar Support Alliance Hotline & Helpline: 1-800-784-2433

Kristin Brooks Hope Center Hopeline
The Kristin Brooks Hope Center was created to help those in crisis find help and hope immediately. The site and her story gives you a raw, personal glimpse into depression, and how it affects those around you. In addition, you will find the only clear, step-by-step path for you to follow out of the darkness.

Suicide Prevention Resource Center

American Foundation for Suicide Prevention

Mobile Apps

Smartphone Apps 

ASK
Developed by Mental Health America of Texas, this App outlines information such as Warning Signs and advice for how to proceed in a crisis, as well as links to suicide prevention hotlines, for individuals and family/friends of people at risk of suicide.

My3
This App allows users to plan ahead by listing 3 personal contacts who can be called in times of crisis, and creating their own safety plan where they can detail their own warning signs, coping strategies, and ideas to keep themselves safe. Also provides easy link to National Suicide Prevention Lifeline phone number.

ReachZ
Another App that integrates safety plans with warning signs and easy links to find appropriate crisis resources.

Operation Reach Out
Literally a lifesaving app, this free intervention tool helps people who are having suicidal thoughts to reassess their thinking and get help. Created by the military but useful for all.

Treatment Advocacy Center App
State-specific standards for emergency hospitalization and for who can initiate treatment; inpatient and outpatient commitment criteria by state; tips on navigating the Health Insurance Portability and Accountability Act (HIPAA); and information on responding to specific kinds of psychiatric emergencies such as suicide or assault danger.